The Insurance Supervision Agency of Slovenia (AZN) is pleased to invite you to the 5th annual conference with the title »Back to Basics« on the 6th September 2019, in Hotel Union Ljubljana – Slovenia.

The conference will address the challenges that have been part of the insurance business from the very beginning, but have perhaps been underrepresented in discussions in the recent years when the insurance sector strives towards digitalisation. The main focus of the event is the exploration of the general quality of underwriting in insurance, and the related challenges and trends. The conference will explore the basic principles of solid underwriting practices, the balance between quality and market competition, and the limits of digitalisation in insurance. As the motor lines of business represent a sizable part of the insurance business in Slovenia and the neighbouring countries in the region, the conference will also seek to explore the trends in the automotive industry.
The event will feature a distinguished line-up of speakers, including Sylvia Cronin, Chief Information Officer, Central Bank of Ireland IE, Gregor Pilgram, Chief Financial Officer of Generali CEE Holding B.V., among many others. The event is open to a wide audience, including policy makers and leaders in the insurance industry.

The Organisers of the event can modify and improve this program without prior notice. Any changes to the programme will be published at the website of the event in due time. The conference is free of charge.

 

Programme

8:30 Registration and business breakfast
9:45 Welcome address:
  Gorazd Čibej, MSc, Director of Insurance Supervision Agency, SI
   
10:00

Section 1: Back to basics

This section will focus on the basic principles of good underwriting, sound governance practices and the limits to digitalisation.

 
  1. Keynote speech: Sylvia Cronin, Chief Information Officer, Central Bank of Ireland, IE
  2. Andreas Heilmann, Head of Department – Property Insurance, DVA Deutsche Verkehrs-Assekuranz-Vermittlungs-GmbH, DE
  3. Cees Werff, President & CEO, Claims Corporation Network B.V., NL
  4. Frank Genheimer, Managing Director, New insurance business GmbH, CH
   
12:00 Break: 30 min
   
12:30

Panel discussion: Market trends and challenges

Moderator: Samir Sharma

 
  1. Ilijana Jeleč, Member of The Board at Croatian Financial Services Supervisory Agency, HR
  2. Gorazd Jenko, Executive Director for Corporate Clients at Zavarovalnica Triglav, d.d., SI
  3. Frank Genheimer, Managing Director, New insurance business GmbH, CH
   
 

Section 2: Finding balance

Finding the balance between good underwriting practices and market competition pressures lies at the core of the insurance business. Simultaneously, the sector also has to adapt to external factors. Due to the importance of motor insurance to the sector, this section will also explore general trends in the automotive industry.

 
  1. Keynote speech: Gregor Pilgram, Chief Financial Officer of Generali CEE Holding B.V., CZ
  2. Samir Sharma, CEO, Datazuum, UK
  3. Bojan Muravec, General Manager, Avtotehna Vis d.o.o., SI
   
15:00 Late Lunch
16:30 A guided tour at City Museum of Ljubljana the exhibitions ICONS Treasures of Russian Museums and The transparent blue glass bowl.
17:00 A social event in Wine bar Šuklje, Breg 10, Ljubljana.

 

Print programme: Programme [PDF]

Speakers & Presentation

Gorazd Čibej, MSc

Director of Insurance Supervision Agency, SI

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Gorazd Čibej, LL.M, has been the Acting Director of the Insurance Supervision Agency of Slovenia since January 2018 and Director since January 2019.

In 2000 he graduated cum laude from the Faculty of Law, University of Ljubljana. He holds a Master’s Degree in European Law (LL.M) from the Lund University, Sweden, which he obtained in 2001. As a graduated lawyer, he completed his practical training at the Higher Court of Ljubljana. He passed the state bar exam. Afterwards, he was employed by the Ministry of the Environment and Spatial Planning, first in the Environment Directorate and later in the Minister’s Office. In 2007 and 2008, he participated in the project of Slovenia’s presiding the European Union as an outsourced expert working for the Ministry of the Environment and Spatial Planning.

Gorazd Čibej was employed by the Insurance Supervision Agency in 2006 to perform the most complex legal tasks. In 2015 the National Assembly of the Republic of Slovenia appointed him member of the Council of Experts of the Insurance Supervision Agency for a six-year term of office. Since November 2017, he has also been the President of the Council of Experts of the Insurance Supervision Agency.

As Director, he is also a member of the EIOPA Board of Supervisors. Within the EIOPA, he has also been appointed a substitute member of the Mediation Panel and a member of the Supervisory Steering Committee. In August 2016 Gorazd Čibej was appointed a member of the Supervisory Board of Slovenia Control, Slovenian Air Navigation Services.

Since 2000 he has actively participated in seminars and training courses in the areas of mediation, management and political and economic sciences.

He was awarded the degree of a mediator under the wings of the Cardozo School of Law, recognised by the US Bar Association, and in 2016 he completed the certified international business negotiation programme at the Mitchell Hamline University, USA. In 2017 he participated in additional training in the field of corporate governance at the Harvard University, USA.

Sylvia Cronin

Chief Information Officer, Central Bank of Ireland, IE

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Andreas Heilmann

Teamleader at the property, technical and marine insurance department DVA Deutsche Verkehrs-Assekuranz-Vermittlungs-GmbH, DE

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After having finished his training as an insurance salesman at Volkswagen Versicherungsdienst (VVD), Andreas became an official in charge for placing and servicing motor insurances at the respective department at VVD. In 1987 he joined the technical department at Haftpflichtverband der Deutschen Industrie, HDI. Later on – after he finished his education as Insurance Business Economist – he was recruited by DVA in 1994 where Andreas started in the technical department.

In his new role as Head of the property department he was commissioned to merge the technical and the property department into one powerful team in 1999. In his function Andreas was responsible for tailor made concepts of cover, always conceived by DVA, questions around all classes of business in the field of property, business interruption, technical lines and the like as well as procuring best possible insurance solutions, monitoring claims settlements of insurers and watching the insurance markets in the interest of the clients.

Since 2013 Andreas is also responsible for DVA’s Students as training manager and acting as a lecturer at the Duale Hochschule Baden-Württemberg (Cooperative State University Karlsruhe). From 2016 - 2018 Andreas was heading the project “Digitisation & Process”.

Since March 2019 Andreas is now responsible for product development and client service.

Cees Werff

President & CEO, Claims Corporation Network B.V., NL

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Global insurance executive with a track record of designing and executing strategy, driving change and innovation and delivering top and bottom line results.
Founder-President-CEO of Claims Corporation Network B.V., a EU-wide InsurTech Claims Service Providor. Previously advised InterEurope AG through a MBO phase, designing a business development culture, expanding operations to CEE region and a diversification of products and services.
Prior led Van Ameyde Group through the redesign of a multi-line TPA service provider, creating a culture of compliance, product diversification and improving client relationship management. Prior managed ING Global Network through development and implementation of a network strategy business model and consolidation of previously separate subsidiaries and sales forces. Strengths include P&L management, risk management, merger execution, strategic leadership, sales management, public and government relations and media affairs.

Frank Genheimer

Founder and partner, New Insurance business GmbH, CH

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Frank is founder and partner of New Insurance Business (Switzerland), a consulting company that offers strategic and tactical business and management consulting for insurance companies and their cooperation partners. The focus of his work is set on innovation, new business strategy as well as cooperation management. Frank is a regular speaker and moderator at events, seminars and workshops throughout the financial service industry. Before he started his career as consultant in 2015, he worked in different roles within European life insurance industry for about eleven years.

Ilijana Jeleč

Member of The Board at Croatian Financial Services Supervisory Agency, HR

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Gorazd Jenko

Executive Director for Corporate Clients at Zavarovalnica Triglav, d.d., SI

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Gregor Pilgram

Chief Financial Officer of Generali CEE Holding B.V., CZ

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Gregor Pilgram is Chief Financial Officer of Generali CEE Holding B.V. He has been based in Prague since July 2013, and is responsible for Consolidation, Controlling, Actuarial Services, Bancassurance and Reinsurance.

He supervises the financial performance and strategic development of ten CEE countries out of the Generali CEE Holding based in Prague. Before taking this position, Gregor was for five years CEO of Generali Slovenia and also the President of the Supervisory Board of Generali Croatia. He started his career as an expert in the Controlling Department of Generali’s Slovenian subsidiary in 1999. In the years that followed, he worked as Head of Internal Audit and CFO. He became CEO of the company in 2008. He was appointed Chief Financial Officer and became a member of the Executive Committee of Generali CEE Holding as of July 2013.

During his work in Slovenia, Gregor Pilgram was a member of numerous associations including the Executive Board of the Slovene Managers Association. He was awarded a “Young Managers of the Year 2010” award by Slovene Managers’ Association for shaping the Slovene insurance market and bringing Generali in Slovenia to become one of the market leaders.
Gregor Pilgram graduated from Vienna Economic University with a Master’s degree in Business Administration in 2001.

Samir Sharma

CEO, Datazuum, UK

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Samir is a data strategy and analytics leader and the CEO & Founder of datazuum - a data and analytics consultancy. The company is focused on delivering projects for their clients in: data strategy, data management and data science. The company works with C-Suite leaders and their teams to extract value from the data they generate, to improve operational efficiency, drive new revenue and gain competitive advantages over business rivals.
Samir’s career began in working at Computer Sciences Corporation delivering complex ERP & CRM implementations in the Defence & Aerospace industry. While at CSC, he was selected to shape and lead CSC’s Consultants European Leadership Academy. After CSC he went on to join Christie’s the International Auctioneers, as one of their first business transformation specialists. After two years, he was the fastest rising VP and was promoted to lead the global Customer Relationship Management team. Here he worked with the team to perform data analysis, driving insights to create new products and revenue streams.
After leaving Christie’s, he embarked on a career with Accenture working in Government Consulting. Where he was one of three programme managers leading the largest pensions transformation programme for the Department of Work and Pensions. After successfully delivering at the DWP, Samir was asked to lead the UK Government Sales Team.
Having left Accenture, Samir was invited to lead a team of 20 consultants to advise the Prime Minister of Trinidad and Tobago on Public Sector Transformation. Successfully, working on transforming all ministries and implementing digitally driven programmes (at a central and local level).
Moving back to the UK after two years, Samir was asked to lead the expansion of Vertex Business Services in the UK launching their Decision Sciences business. Which led him to the core of Data & Analytics, and why today he is running datazuum.
He has 20 years of international experience in the UK, Europe, US and the Caribbean, working across many verticals such as retail, media, technology, logistics, postal, insurance, banking, telecoms, policing, charities and government (central and local).
A regular speaker at international conferences, charity fundraiser, mentor and youth champion for Working Knowledge - supporting young people to achieve their personal and career goals in life.

Bojan Muravec

General Manager, Avtotehna Vis d.o.o., SI

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Bojan Muravec is General Manager of Avtotehna Vis d.o.o., Ljubljana. He has 20 years of experience in Automotive business in Austria, Slovenia, Serbia and Albania and twelve years of Management experience.

After the finishing school of Bachelor in Business Administration Bojan start the buissness career in Creditanstalt, Ljubljana at the Private customer department. He established the first Telephone banking with a call center and he was a Key Account manager for Private customer.
At Porsche Austria in Salzburg he starts getting an overall knowledge about Automotive business finished the training program for managers – learning by doing. As an assistant to General Manager at Autohaus Gerstinger in Vienna he was responsible for implementation of the Fleet Management-Tool and for sales of new Volkswagen vehicles.

He joined Porsche Slovenia, Ljubljana in 2000 as a Coordinator for Dealer Management System (DMS). He was responsible for Coordination and development of the Dealer systems, Implementation of the Dealer Management System in whole Dealer network and Support for Dealer questions concerning the DMS. In 2002 Bojan become an Assistant to General manager responsible for Coordination of Dealernet development, Adaptation of Importers and Dealer Contracts on the new Block Exemption Regulation (BER) and for organization of Dealer conferences. In 2006 as an After Sales Manager his was Leading the Aftersales department for all Brands.

As a Managing Director at Porsche Albania, Tirana (Direct Dealer for Skoda, Audi, SEAT and VW-Commercial Vehicles) he was Managing the whole company with four car brands and a Workshop for car maintenance with 40 employees. In a short Period of few months managed to achieve a positive operating profit and Introduced a new brand VW-commercial vehicles to the Albanian market.

From 2008 to 2012 as a General Manager at Porsche SCG, Serbia Bojan was Managing the Wholesale company for Volkswagen, Audi, SEAT and Porsche in Serbia and Montenegro with 70 employees. He was Leading the team of: Finance manager, Spare parts manager, After sales manager, IT-Manager and Porsche Brand manager. With pro-active sales approach and continuously cost optimization was managed to reach the planed profit and to fulfil the Budget. In the same time in Porsche Inter Auto S, Serbia he was Managing the retail company with three Dealerships and 170 employees. With Porsche Inter Auto S he achieved a market share of 40% in new car sales of the total Dealer network.

He fluently speaks German, English, Serbian and Croatian.

Registration







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By signing this, I agree that the Insurance Supervision Agency of Slovenia, Trg republike 3, SI-1000 Ljubljana, may use my data to send me promotional and other messages until my revocation of this agreement.

 

P.S. The conference is free of charge.

Registration deadline: 24 August 2019

All fields marked with * are required. After registration you will receive a confirmation sent by the organizer. The confirmation e-mail means that you have been accepted to the conference.  By signing this, I agree that the Insurance Supervision Agency of Slovenia, Trg republike 3, SI-1000 Ljubljana, may use my data to send me promotional and other messages until my revocation of this agreement.
Applications for participation at the conference will be considered until all seats have been taken.
 
Accomodation:
Special rates for conference guests:
Grand Hotel Union, Miklošičeva 3, Ljubljana, www.union-hotels.eu, reservation: AZN 2019
Hotel Slon, Slovenska cesta 34, Ljubljana, www.hotelslon.com, reservation: Click here
After 1st of August 2019, contact Hotel Union and Hotel Slon directly for availability!

Accomodation & Location

Conference location: Grand Hotel Union, Miklošičeva 3, Ljubljana, www.union-hotels.eu
Event location: A guided tour of the City Museum of Ljubljana, Gosposka 15, Ljubljana
  A social event at the Wine bar Šuklje, Breg 10, Ljubljana
Accomodation:

Special rates for conference guests:

Grand Hotel Union, Miklošičeva 3, Ljubljana, www.union-hotels.eu, reservation: AZN 2019

Hotel Slon
, Slovenska cesta 34, Ljubljana, www.hotelslon.com, reservation: Click here

After 1st of August 2019, please contact Hotel Union and Hotel Slon directly for availability!

Insurance Supervision Agency, Trg republike 3, 1000 Ljubljana
Phone: + 386 (1) 2528 600, Fax: + 386 (1) 2528 630, e-mail: agencija@a-zn.si, www: www.a-zn.si
Contact information:
Ms. Natalija Dmitrović / natalija.dmitrovic@a-zn.si / Telephone: +386 (1) 2528 600 /